1 (877) 258-6020

FREQUENTLY ASKED QUESTIONS:


Do you carry colors other than white?


Dura-trel, Inc. is the only vinyl lawn and garden manufacturer to offer a color other than white. We offer the traditional white as well as a tanish/brown color we call mocha.

Can vinyl be painted?

Dura-Trel, Inc. does not recommend painting our vinyl products, as it is hard to find paint that will adhere to the vinyl surface. Painting would also void the 20-year warranty that comes with all of our products.

Will vinyl discolor or yellow from the sun?

No, we use only the highest quality vinyl, containing the highest concentration of Titanium Dioxide UV stabilizer available. Titanium Dioxide is used to protect the vinyl from the suns harmful ultraviolet rays. Yellowing and fading is also covered under the 20-year warranty.

Are your products easy to assemble?

Yes, all of our products come completely fabricated. All items are cut to size, all holes are routed and pilot holes are drilled. All you need to do it put the pieces together with our simple to understand instructions and drawings, and secure with screws or bolts. Most products can be assembled in less than 3 hours, with many of our more simply arbors and trellises being able to be assembled in less than an hour.

How are your arbors and trellises installed in the ground?

Dura-Trel, Inc. arbors and trellises all include ground anchors or wall mount installation kits. Arbors and trellises constructed with 4" square posts come with 24" U-shaped steel ground anchors. Arbors and trellises constructed with 2" square posts come with 16" L-shaped steel ground anchors. Other arbors and trellis come with 12" vinyl ground anchors that easily slide over the ends of each leg. Wall mount installation kits include 6 screws and spacer tubes for easy installation to most walls, However; our wall mount kits are not designed for installation into concrete.

What is the weight capacity for your picnic tables?

Our tables are the strongest vinyl tables on the market and the only ones that we use wood reinforcements in our vinyl rails to add strength and prevent sagging. Our tables will support 4-8 adults depending on the size of table.

How are your products shipped?

Shipping methods vary based on which online retailer you purchase your item from. All Dura-trel products come in kit form for easy Fed-Ex and UPS shipping.

How long will it take to get my product?

Most Dura-Trel, Inc. products ship from our warehouse in Wisconsin within 3 days of order. Some online retailers carry specific items in their warehouses and usually ship within 24 hours. In the event an item is out of stock, we will have one of our customer service representatives contact you with the earliest possible shipping date.

Why was my product shipped in multiple boxes?

In order for us to maintain the most competitive prices, on some items we must ship in multiple boxes in order to avoid extra charges for oversized packages. If all items were shipped in one box, the box would be extremely large and heavy. By shipping in multiple boxes it allows us to avoid oversized box charges and unnecessary damage due to the size and weight of the package.

Why buy from Dura-Trel?

Why buy from Dura-Trel
Unlike other manufacturers, there is never a need to drill or cut any component of a Dura-Trel product. You will rarely even need to measure anything. All components come completely fabricated for easy assembly using our easy to read, picture intensive assembly instructions.

Why buy Vinyl?

Why buy Vinyl?
If you're looking for an arbor, trellis, planter box or picnic table that is 100% maintenance free, then vinyl is definitely the choice for you. Unlike wood and metal products, Dura-Trel vinyl products will never rot, crack, peel, fade, rust or discolor. In fact, Dura-Trel products will NEVER need paint, sealant or treating.

Where to buy

Where to buy
Menards Home Improvement Centers
(Select Products Only)
Steins's Garden & Gifts (Wisconsin Only)
The Park Catalog  Hayneedle
BestNest  Master Gardening  Garden
Yard Envy  Marvin Gardens Store
Outdoor Rustics  Earth Easy